family violence and personal safety

Artwork: RONE, Off Hoddle Street Service Road, Collingwood

About these services 

Our specialised family violence/personal safety services will help you before, during and after your court matter.

If you are in immediate danger call 000.

Intervention Order applications are also available online (External link)

How we help

  • Crisis accommodation referrals
  • Assistance with Centrelink and other welfare benefits
  • Safety at court
  • Financially counselling services
  • Women's specialist family violence support services
  • Counselling
  • Mental health support
  • Victims' assistance
  • Legal information and referrals

Other services


Legal help

Wraparound support

We wrap our treatment and support services around our clients. That is, our treatment and support services ensure you get the right help from the right service, and as many or as few services are you need.  

You may also encounter our Neighbourhood Justice Officer, who is the link between the court, services, the client, and the community, and provides more intensive support interventions as well as referrals to other services.

Other people you may encounter  are the Salvation Army Officer and Court Network volunteers, all of whom provide support before, during and after court.

Understanding family violence

Family violence (also known as domestic violence) is behaviour that creates fear, is controlling, and/or causes physical harm. You may think family violence only refers to physical abuse, usually caused by a husband or male partner hurting his wife/female partner.  

In reality, the abusive person can be a husband, wife, son, daughter, brother, sister, de facto partner, other family member, or ex-partners/spouses. And violence comes in many forms.

  • Physical assault, such as hitting, pushing, burning, choking, rough or neglectful care giving.
  • Sexual violence, such as forced to perform sexual acts.
  • Financial abuse, such as withholding money, food, medicine, property damage, or dowry-related abuse.
  • Social isolation, such as cutting people off from family, friends, work, community life.
  • Psychological/verbal abuse, such as threats, repeated put downs, name calling, sexist, racist, ageist, homophobic abuse, or abuse about physical capabilities.
  • Property damage, such as wrecking furniture, kicking in doors, breaking windows.

You do not have to be the direct target of family violence to be a victim. Seeing, hearing or being affected in any way by the violence can be just as bad. This is particularly true for young children.